Return and Refund Policy

Last updated: December 13, 2024

Holiday Shipping Deadlines

As you prepare for the holiday season, we would like to inform you that the deadline to place gift orders is December 22. All orders will be shipped promptly after this date; however, orders placed beyond December 22 may experience delays due to varying carrier delivery times during the holiday period.

To avoid any issues with timely delivery, we strongly recommend reviewing the shipping deadlines for domestic, international, and military shipments directly with the carriers. For additional details on shipping services, please refer to the USPS website.

Please note that we are unable to take responsibility for orders placed after the December 22 deadline. We are dedicated to processing and dispatching your order as quickly as possible, and we sincerely appreciate your business.

Wishing you a joyous holiday season filled with peace, love, and time spent with family and friends.

Thank you for shopping at Campus Store.

If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either, the Company, We, Us or Our in this Agreement) refers to Hoo enterprise Inc, 927 Westwood Blvd Los Angeles CA 90024.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to Campus Store, accessible from http://www.campusla.com 

You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours without giving any reason for doing so.

The deadline for canceling an Order is 24 hours from the date on. which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: [email protected]

By visiting this page on our website: https://www.campusla.com/service 

By phone number: 3102080208

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The Goods were purchased in the last 30 days

The Goods are in the original packaging

The following Goods cannot be returned:

The supply of Goods made to Your specifications or clearly personalized.

The supply of Goods which according to their nature are not suitable to be returned deteriorate rapidly or where the date of expiry is over.

The supply of Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:

927 Westwood Blvd Los Angeles CA 90024

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Shipping

If the Goods were purchased, you agree and acknowledge that you are authorizing Campus Store to engage a third-party carrier on your behalf to manage the shipping and importation of goods. Campus Store is not responsible for any: Damage, Lost or Delay by the carrier.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: [email protected]

By visiting this page on our website: "https://www.campusla.com/service"

By phone number: 3102080208

By mail: 927 Westwood Blvd Los Angeles CA 90024